— Customer Care
7-Day Return & Exchange Policy
1. 7-Day Replacement Guarantee
At Chaudhary Traders, every product undergoes rigorous manual inspection before dispatch. In the rare event that your product arrives damaged, defective, or different from described, you have 7 full calendar days from the delivery date to claim a free replacement.
2. Eligibility Conditions
- The product must be in its original packaging with tags, box, and accessories intact.
- The item must show no signs of deliberate misuse, physical scratches, or alterations.
- Please provide a brief video or photograph showing the issue via WhatsApp to speed up claim approval.
3. How to Initiate a Replacement
Simply message our WhatsApp support desk at 03451130011 with your Order ID and photo/video of the piece. Our team will verify and arrange a reverse pickup or direct replacement dispatch within 24–48 hours.